Dear Valued Clients:
During this health crisis, Royal Automotive
Group is committed to the safety and well-being of our employees and
customers and we want you to feel comfortable in knowing that our Sales
Showrooms, Service Center, and Body Shop are open, clean and safe to
visit.
As our communities begin to feel the impact of the
coronavirus (COVID-19), I want to share with you the steps we're taking
to help protect the health and safety of our customers and our Royal
Automotive team members, which is always our top priority.
We're
closely monitoring local and national reports on the evolving impact of
COVID-19 and, based on guidance from the Centers for Disease Control
(CDC), the World Health Organization and applicable public health
agencies.
We have increased our housekeeping and sanitization
efforts in our repair facilities, and corporate office. We are
frequently disinfecting often-touched surfaces such as door handles,
countertops, keypads, and restroom surfaces, We're asking all of our
team members to follow the CDC guidelines to prevent the spread of the
infection.
We have implemented guidelines that instruct those
team members who experience cold or flu-like symptoms, or individuals
who have been diagnosed through testing with COVID-19 to stay home and
follow the CDC's instructions.
Royal Automotive cares about our
customers and team members, and at the core of our commitment to you is,
Excellent Customer Service. This will not change, even as the situation
evolves, and we intend to continue to meet the needs and expectations
of our customers and teams.
We will continue to monitor the
situation and adjust the actions taken as necessary to help limit the
spread of this virus and do our part in helping to protect our valued
customers and team members during this time.<>We deeply value your
loyalty and look forward to always being there for you.
Best Regards.
Andy Hansen
Chief Operating Officer
Ahansen@RoyalAuto.com